Effective Date: March 2025
Welcome to Fragrance Help. By accessing or using our website, you agree to comply with these Terms of Service. This also applies when using our services or purchasing our products. If you do not agree with any part of these terms, please do not use our website or services.
1. Use of Website and Services
Our website and services are for individuals who are at least 18 years old. You must also be the legal age of majority in your jurisdiction. By using our services, you represent that you meet these requirements.
2. Account and Order Information
You may be required to create an account to access certain features of our website. You agree to provide accurate and complete information and to update it as necessary. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
3. Product and Service Availability
We strive to provide accurate descriptions of our products and services. However, availability and pricing are subject to change without notice. We reserve the right to discontinue any product or service at any time.
4. Payments and Billing
All payments must be made through the accepted methods listed on our website. You agree to provide current, complete, and accurate billing and payment information. We are not responsible for payment processing errors or delays.
5. Shipping and Returns
Please review our Shipping & Returns policy for details on shipping rates and delivery times. Note our no-refund policy for personalized fragrance consultations. This policy also applies to sample orders.
6. Intellectual Property
All content on this website belongs to Fragrance Help. This includes text, images, logos, and product descriptions. Such content may not be used, copied, or distributed without our prior written permission.
7. Limitation of Liability
Fragrance Help shall not be liable for any indirect damages. This is true to the fullest extent permitted by law. This includes incidental, special, or consequential damages resulting from the use of our website, products, or services.
8. Indemnification
You agree to indemnify and hold harmless Fragrance Help, its affiliates, and employees. This protection covers them from any claims, liabilities, damages, or expenses. These may arise from your use of our website or violation of these Terms of Service.
9. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes acceptance of any revised terms.
10. Contact Information
For any questions regarding these Terms of Service, please contact us at [Your Contact Email].